Privacy Policy
At Ababeel World, we are committed to protecting our customers' privacy and keeping their data confidential, and we handle all information in accordance with applicable regulations in the Kingdom of Saudi Arabia.
Information We Collect
- Name: to register the order and to contact you when needed.
- Phone number: to contact you regarding orders and delivery.
- Email address: to send updates and notifications related to your orders.
- Shipping address: to deliver your order accurately.
- Order data: such as selected products and order details, to ensure service quality.
We do not store bank card payment data.
How We Use Information
- Fulfilling and processing orders to ensure they are correctly prepared and shipped.
- Communicating with the customer about orders for updates and delivery-related inquiries.
- Improving the shopping experience and our services by understanding customer needs and developing store services.
Data Protection
We use appropriate technical security measures to prevent unauthorized access.
We share data with third parties only when necessary, such as shipping companies and payment gateways, and with advertising platforms only with your consent, as described in the Marketing and advertising cookies section.
Cookies
The Ababeel World website uses cookies to improve the user experience and analyze performance.
Marketing and advertising cookies
With your consent (the "Marketing" option in Cookie settings), we use Meta (Facebook and Instagram) and TikTok tools to measure our ads and show you ads that match your interests. The data sent may include:
- Your activity in the store: products you viewed, items added to your cart, checkout started, and purchases (products, quantities and order value).
- Technical data: your IP address, browser and device information, and these platforms' cookies.
- Contact details from your order (email, phone, name, city and country). These are converted on our servers into a one-way code (hashed) that can't be turned back into the original before sending, so the platforms receive only that code, used for matching.
Without your consent, none of this data is sent. You can withdraw your consent at any time from "Cookie settings", and sending stops immediately. Meta and TikTok process this data under their own privacy policies and may process it outside Saudi Arabia.
How long we keep data
- Order and invoice data: for the period required by applicable Saudi regulations.
- IP address and browser information used for ad measurement: deleted 30 days after the order.
Your rights
You can ask to access, correct or delete your personal data, and withdraw your consent to analytics or marketing cookies at any time. To contact us about your data, email us or message us on WhatsApp.
Contact Us About Privacy
If you have any question or request regarding your personal data, you can contact Ababeel World through the following channels.
Email usContact us on WhatsAppBy using the Ababeel World website, you agree to this privacy policy.
